c FAQ
Call : +91-822-282-8200
Email: support@canquaindia.com /
info.canquaindia@gmail.com
Address : Canqua Lighting Pvt. Ltd.
Plot No. 135, Ph-4, Sec-57, HSIIDC Kundli,
HR - 131028 (GST : 06AASCS0170J1Z4)

If you still have problems, please let us know, by sending an email to support@canquaindia.com . Thank you!

OFFICE HOURS

Mon-Fri 9:00AM - 6:00PM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

General Questions

What is the most common reason of LED Failure??

LED Failure has many common reasons:

  • Excessive surge or high voltage
  • Leakage of current
  • Malfunctioning LEDs
  • High voltage fluctuations
  • Getting in of Water splashes
  • Housing defects

LED driver is the driving circuit that is generally first to fail. However CANQUA LED lights are protected with Surge protection devices which protects the driver circuit from failure conditions.

Canqua provides 1 year warranty on all its LED Lights.

Canqua deals in Commercial and Industrial Led Lighting.

Yes, Canqua Lighting Private Limited is a manufacturer of LED Lights.

No, Canqua does not provide any installation of lights.

Yes, Canqua does provide step-dimmable lights.

Depending upon the location and quantity, the delivery time can vary from 0-10 days.

Yes, the product warranty can be extended by paying an extra amount while purchasing the product for up to a period of 2 years

Canqua has an inhouse team of experts and any light can be repaired by paying the basic cost of components.

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